Academic Affairs Department——Student Advisor

Specific Requirements ·Responsible for in-person support at QCU campuses;·Provides advising services professionally and with empathy, anticipates student needs, proactively responds to student requests, provides recommendations extending beyond a student’s presenting request and finds opportunities to coach students toward independence and self-direction; ·Provide accurate student referrals towards campus resources, encourages students take ownership of their concerns and challenges; ·Contribute to the development and delivery of student upskilling programs; ·Initiate, draft and streamline student behavioral or other related policies and procedures; ·Provide guidance, support, and advice on a range of issues, including, but not limited to university policies and procedures and other information as required to students;·Communicate and collaborate with the relevant departments as well as internal & external stakeholders to ensure an appropriate flow of information and the smooth operations; ·Establishes and maintains organized and efficient files and records related to student services; ·Organize student activities or events as required; ·Collect and interpret feedback from stakeholders for further revision and continuous improvements of programs and activities; ·Participate in trainings and staff development schemes as both trainer and trainee as appropriate; ·Follows best practices and maintains ongoing professional development with relevant research and trends in student services; ·Othe work may be assigned.

待遇：
待遇优厚面议，五险一金，带薪寒暑假，餐补，12条班车路线通往市区；符合条件者可入住单身教职工公寓；符合条件人员享受青岛市人才补贴及安家费政策和青岛市产权型人才住房政策。

应聘程序：
应聘人员将个人详细简历及学历学位证、职称证、职业资格证、荣誉证书等相关证书电子版扫描件通过电子邮件附件形式（附件以“应聘岗位+姓名+专业+毕业学校+高校人才网”命名）投至各学院电子邮箱。【快捷投递：点击下方“立即投递/投递简历”，即刻进行职位报名】

Position Requirements
Education and Competencies:
·Master’s degree from a recognized post-secondary institution in Education, Psychology or related; OR, an equivalent combination of education and experience may be considered;
·Customer service experience an asset;
·Excellent spoken and written and communications skills in both Chinese and English;
·Advanced computer skills (MS office proficiency);
·Ability to handle confidential information in a responsible manner, maintain confidentiality, and to administer the privacy and freedom of information regulations;
·Demonstrated ability to manage ambiguity;
·Demonstrated ability to respond to individuals in distress with care and empathy, while also maintaining appropriate boundaries;
·Demonstrated ability to manage conflict;
·Developed interpersonal skills with strong listening, empathy, and problem-solving skills;
·Ability to exercise good judgement and make appropriate referrals;
·Knowledge of policies and procedures governing student affairs and services within a postsecondary and preferably University environment;
·Ability to effectively communicate accurate information in one-on-one and diverse group situations, in both formal and informal settings;
·Accuracy and high level of attention to detail and ability to maintain accurate records.