英方行政助理

• Support the administration of taught degree programmes including:o Processing coursework submissions, feedback and marks entry.o Maintaining student records, both electronic and paper files.o Updating administrative information on Blackboard.• To deal with enquiries from current students regarding process and procedures, providing advice and assistance.• Liaise with PST and academic staff and, occasionally, other areas within the University, including UK-Based DLI Staff and Student & Academic Services.• Arrange meetings, e.g. examination panels and boards, including booking meeting rooms, catering and AV facilities.• General office duties including:o Ordering stationery, paper and other goods.o Assist with the photocopying of forms, obtaining authorisations, and filing paperwork.o Ordering AV equipment for teaching.o Post.o Maintaining contact detail lists.o Maintaining notice boards, pigeon holes, tables on landings etc.o Photocopying.o Reporting maintenance problems and issues to DUT estates and services department.o Assist in making arrangements for events and conferences organised by DLI.• To undertake other specific DLI roles as may be reasonably required by the Lead Programme Administrator.

Essential:
• Either academic or vocational qualifications, plus work experience in a relevant role; or, substantial relevant work experience in a comparable setting.*
• Experience of data input and accurate record-keeping.*
• Experience of taking minutes and supporting committees.*
• Work experience as an administrator in a busy environment.*
• Relevant work experience in Higher Education.*
• Ability to understand and comply with relevant internal/external policies and procedures in the workplace.*
• Good oral and written skills in both English and Chinese in order to communicate effectively with staff and students at all levels.*
• Ability to work to tight deadlines and use judgement and initiative to prioritise workload.*
• Strong organisational and record keeping skills.*
• Excellent accuracy and attention to detail.*
• Good IT skills, including Microsoft Office.*
• Good communication skills, with the ability to give and receive information effectively using a variety of methods and to communicate with students, University staff and DUT staff.*
• Ability to work as both as a member of a team whilst also demonstrating independent working and initiative.*
• An understanding of the importance of meeting customer needs and providing a high quality service.*
• A willingness to be flexible towards duties and adaptable to change.*
Desirable:
• Knowledge and experience in Chinese and UK Higher Education.
• A willingness to undertake occasional early morning, evening and weekend work.
• Working knowledge of relevant University systems.
*Criteria to be used in shortlisting candidates for interview